A natural tyrosinase inhibitor and potent antioxidant creme that regulates the build-up of melanin, the enzyme responsible for dark spots developing. By inhibiting 88% of tyrosinase formation, it makes it the highest of any natural tyrosinase inhibitor. Helps to reduce dark spot length and colour depth and may help to restore the natural skin colour and tone.
There may be times when you need to return an item purchased online. Our Returns and Refund Policy is designed to assist you with your return.
Change of Mind / Exchange of Items
If you wish to return or exchange goods because you ordered the wrong items or you have changed your mind, this can be done within a 7 day period from the date of dispatch. In this case, the items must be unopened, unused and packaging must be in new condition. In order to return items, please contact our customer service team through the Contact Us page. Please include your order number and personal details, and we will assist you as quickly as possible. Please note that if are returning goods due to an incorrect purchase, or because of a change of mind, return shipping charges will be the responsibility of the customer. Additional shipping charges for delivering exchanged goods may also apply.
Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 14 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order number in the subject line so we can find your order easily and process your request promptly.
*Please note: We do not reimburse for the cost of International Express Shipping.
How to Return Products
If you need to return products, please contact Customer Service to find out how to send damaged products back to us.
Please always include your order number in the subject line as well as pictures of the products you wish to return.
Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you pack the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost during transit.
In any of these cases , please contact our Customer Service team through the Contact Us Page. It is important that you contact us as soon as you discover the fault. Please include as many details as possible about the fault, as well as your order number and personal details. if eligible we will provide you with a repair or replacement as soon as possible.
How do I change my delivery address after my order has been placed?
We process and pack your order as fast as possible. Your delivery address can only be changed by us if your order has not been shipped. To change your delivery address, contact us by email immediately. firstname.lastname@example.org
How much does shipping cost?
Shipping cost is fixed at $10 for orders under $30.
Shipping is FREE for orders over $30.
What is the delivery time?
The approximate delivery time is 2-5 business days for Australian orders, and 7-10 business days for international orders. Delivery times are subject to change due to COVID.
Which courier company will deliver my order?
Products are shipped from our Castle Hill onsite fulfilment center.
we use AUS Post for country wide orders and DHL for international orders.
Can I find out the status of my order?
This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.
I love this cream. I don’t know if it has improved my skin complexion, but has improved my skin a lot. My skin looks so supple and softer. Will definitely keep buying this product.
My teen daughter has darker hair than me and does not like wearing tops because it shows her slightly dark armpits, I bought a cream from the chemist and she was using it for 2 weeks with no results at all, after googling for the best whitening cream I came across neutriderm, the price was a little high but I thought what the hell lets give it a go since the cheaper chemist version didnt do the trick, guys let me tell you there is a difference! Its been two weeks since she has been using the neutriderm brightening crme and she is loving the result, it definitely works! Amazing product and worth its price because it delivers!
I dont usually leave reviews and when I read whitening cream I go meh, probably wont have lasting effects, anyways I did give it a try, and within one week it has shown to have a cumulative whitening effect, so I guess dont assume all whitening products are the same, because I did and it turned out to not be the case. If you tried everything and it has not worked, try this one!
Im always hesitant to try any new brightening lotion or cream on my skin because my skin is so sensitive, before trying the neutriderm cream I was using another brand and I was not seeing the desired results fast enough. That was until I tried the neutriderm brand, not only was it cheaper but the results were way faster. highly recommended.
Ok here we go, so not really sure whats going on but Ive been getting compliments on my skin after using this whitening cream, some dark spots have completely vanished, I dont really write reviews so when you guys kindly asked me to write a review I had to give my honest opinion. Youre welcome ??
Be your best self.
We believe in taking care of more than just hair and skin.
Australian made, paraben free, recyclable and natural ingredients. Our commitment to research and passion for skin and hair health is evident in each product we offer and those we are developing for the future. The result is a proudly Australian made, trusted and effective product range which is highly regarded and supported by medical professionals and valued customers around the world.